Roofing

How to Choose a Roofing Contractor

Hire a licensed, insured roofer who manufacturers will warrant, who itemizes tear-off and flashing, and who does not pressure you the day after a hail storm. Three comparable bids beat the cheapest door-knock.

License, insurance, and who is on the roof

Confirm the company on the contract is the company pulling the permit. Ask for certificates of insurance sent by the agent, not a photocopy in a binder. If they use subcontractors, ask who supervises on site.

  • State or local contractor license in the company’s legal name
  • General liability and workers’ compensation current
  • Building permit in the contractor’s name, not yours (where required)

Manufacturer credentials actually matter

Certain asphalt and metal warranties require a certified installer. A “lifetime” shingle with an uncertified crew can leave you with a short workmanship warranty only.

  • Ask which product line they are certified to install
  • Get the workmanship warranty in writing (years and what it covers)
  • Confirm who handles callback leaks — the crew or a call center

Read the bid like a scope of work

A one-line “reroof house $12,000” is not a bid. You want squares of material, tear-off yes/no, underlayment type, flashing replacement, ventilation, dump fees, and how change orders for bad decking are priced.

  • Same scope on every bid so prices are comparable
  • Ice-and-water shield locations listed, not “as needed”
  • Payment schedule: deposit plus progress, never 100% up front

Storm-chaser red flags

After hail, unsolicited door-knockers may offer to “work with your insurance” and start without a permit. Slow down. Your insurer and a local licensed company can handle a legitimate claim.

  • High-pressure same-day sign, especially with a large rebate
  • Asking you to sign over the insurance check in full
  • No local address, no reviews older than the last storm

Frequently asked questions

Should I use the insurance preferred contractor?
You can. You are not usually required to. Independent licensed contractors can still do the work; the insurer owes the covered amount, not a specific company, unless your policy says otherwise.
How many roofing bids do I need?
Three comparable bids is enough. A fourth only helps if the first three disagree wildly on whether you need repair or replacement.